How long will it take to receive my order?
Once your order placed, we start processing it. Orders are usually shipped between 1-3 business days. Your package will be delivered by your local shipping company.
How much does shipping cost?
We apply a standard shipping cost of 10$, independently of the size or weight of your purchase.
Incorrect Address and/or information(s)
We are not responsible for lost or undelivered packages due to an incorrect shipping address being provided at checkout. This includes forgetting to write in an apartment or suite number. No refunds will be provided for these packages. If your order is returned to us, you may request to have it resent. You may be responsible for additional shipping charges. Always double check your address.
Customs, Import Fees & Duties
All orders are shipped from USA. As an international customer, you may be responsible for duties or fees by your local border services for received goods purchased online outside of your country. No refunds of customs fees will be provided.
Where do you ship?
We deliver to the following parts of the world :
USA - Canada - Europe
I did not receive my order
If you did not receive your order after 10 days since your order was placed, please send a mail to firstname.lastname@example.org. International delivery is dependant also on the timeliness of your local postal service. We will then investigate the location of your order. If your item is deemed lost in transit, we will resend a replacement order.